preferly

How can my practice show up when patients ask AI for a doctor accepting new patients?

AI names practices it can match to a specialty, a patient's situation and whether they're taking new patients. Say who you see, which conditions you treat and how to book, as text on your own pages, and keep each provider's details consistent everywhere. Then check what AI says about your practice.

Updated November 4, 2026

Questions customers ask AI

  • “Family doctor in [city] accepting new patients this month”
  • “Urgent care near [neighborhood] open late with X-ray on site”
  • “Dermatologist in [city] who does skin checks without a long wait”
  • “Pediatrician near [area] with Saturday hours”
  • “Physical therapy clinic in [city] that treats running injuries”

Preferly runs the same check for every kind of business. It writes questions for your business from your website and, for local businesses, your Google profile.

What AI needs from your site

  • Whether each provider is accepting new patients, kept current on that provider's page.
  • Specialties and the conditions and procedures you treat, in the words patients use.
  • The insurance plans you accept, written as a list on the site.
  • Provider profiles with credentials, languages spoken and the locations where each one sees patients.
  • Hours by location, walk-in or same-day options, and how to book or request an appointment.
  • Which visits you offer by video, and the states you can see patients in.

What our study found

In our study of 318 doctor and clinic websites, checked in October 2026:

  • 88% were fully open to AI crawlers, among the most open of the 14 kinds of business we checked.
  • 4.7% showed our identified crawler a bot check.
  • 5.0% had a homepage that didn’t load.
  • 54% of the 281 homepages that loaded had structured data (JSON-LD): 153 sites.
  • Most common site builders: WordPress (41%), Squarespace (7.8%), Wix (7.1%).

Clinic and practice sites were among the most open in the study, so AI can usually reach them; the work is making sure provider pages carry the details patients ask about, such as new-patient status and which location each doctor works at. Check yours.

Provider details split across a network directory

Practices that belong to a larger network often have provider details in the network's directory, a separate scheduling portal and the practice's own site, each slightly different. One says a doctor is accepting new patients, another doesn't, and a third lists a location they left. AI picks from whichever it reads, and patients call to find the answer is out of date.

The fix: Choose one place as the source of truth for each provider's locations, hours and new-patient status, then update the network directory, the scheduling portal and your listings to match. Add Physician or MedicalClinic structured data to provider and location pages.

Questions

How do I tell AI we're accepting new patients?

Say it in a sentence on each provider's page and on your contact page, with the date you last updated it. Update your listings at the same time, since AI often compares them with your site.

Is it safe to let AI crawlers read a medical practice website?

Your public pages are already public. Crawlers read what anyone can see, not patient portals or records, which stay behind a login. Letting search crawlers in changes who can describe your practice, not what's private.

Does AI know which visits we offer by video?

It knows what your site says. List the visit types you offer by video and the states you can see patients in, and run a free check to see what AI says about your practice today.

Start free check

3 AI models, 5 customer questions, about a minute. Or check whether AI crawlers can reach your site.

The full report, the AI visibility audit for medical practices, shows who AI names instead of you and where it contradicts your website. It’s $99, paid once. Related industries: AI search for dentists and AI search for lawyers.